Privacy Policy
SystemBubble Technology Information Solutions respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, inquire about our services, or use our Revenue Growth System (RGS) and its associated capabilities.
Effective Date: October 14, 2026
1. About SystemBubble and This Policy
SystemBubble Technology Information Solutions ("SystemBubble," "we," "us," or "our") provides technology solutions, including the Revenue Growth System (RGS), designed to help businesses grow, serve customers, manage operations, and improve business performance through integrated digital capabilities.
Depending on the services engaged, RGS may include branded digital experiences, customer acquisition and engagement, ecommerce, memberships, transaction processing, customer data management, workflow automation, analytics, and artificial intelligence features.
This Policy applies to personal information processed through our public website, business inquiries, customer accounts, support interactions, and RGS services, subject to any additional privacy notice or agreement applicable to a particular service.
2. Our Role in Processing Personal Information
Our role depends on the context in which personal information is collected and processed.
Information collected by SystemBubble. When you visit our website, contact us, request a presentation, become our customer, or communicate with our support team, SystemBubble determines the purposes and means of processing the information necessary for those activities, as applicable.
Information processed for RGS business customers. When a business uses RGS to manage its digital customer experiences, business processes, transactions, customer relationships, or related operations, that business generally determines why personal information is collected and how it is used. The business may therefore act as the personal information controller, while SystemBubble acts as its personal information processor when processing information on the business's behalf.
The parties' actual roles depend on the relevant processing activity and applicable law. Each business using RGS remains responsible for providing appropriate privacy notices, establishing a lawful basis for its processing, and fulfilling its obligations to individuals. SystemBubble handles information entrusted to it according to the applicable service arrangements, instructions, and legal requirements.
3. Personal Information We Collect
The information we collect depends on how you interact with SystemBubble or an RGS-powered business. It may include the following categories.
- Contact information: Name, email address, mobile number, business contact details, and other information you provide when contacting us or interacting with a business using RGS.
- Account information: Account identifiers, login-related information, account preferences, and information needed to administer access to our services.
- Business information: Business name, branding, products, services, pricing, operating details, business policies, customer-facing content, and other information provided to configure or operate an RGS service.
- Customer, activity, and transaction information: Customer profiles, inquiries, communications, preferences, orders, purchases, service requests, bookings, memberships, transaction records, activity history, and related information, depending on the services and features used.
- Communications and support information: Messages, inquiries, feedback, support requests, and related correspondence exchanged with SystemBubble or an RGS-powered business.
- Technical and usage information: Information that may be generated when you access our website or services, such as IP address, browser and device information, request logs, timestamps, and diagnostic information, where collected.
- Integration and automation information: Information processed through enabled messaging, payment, calendar, analytics, customer management, workflow automation, or AI integrations, depending on the functionality used.
We do not intend to collect more personal information than is reasonably necessary for the relevant purpose. Please do not provide sensitive personal information unless it is necessary, appropriately authorized, and supported by a lawful basis.
4. How We Collect Information
We may collect personal information:
- Directly from you when you submit a form, register an account, request a presentation, contact us, make a purchase, submit an inquiry, or communicate with our team.
- Through an RGS-powered business when you interact with its digital services, communicate with its team, submit information, participate in its programs, or engage in other business activities supported by RGS.
- Automatically through website requests, server logs, security monitoring, and similar technical processes, where enabled.
- From third-party services that you or an authorized business choose to connect to RGS, subject to the permissions granted and applicable terms.
We do not claim authorization to access private social media messages, account information, or other third-party data merely because a business links to or uses an external platform. Access to third-party information depends on authorized integrations, permissions, and applicable platform rules.
5. How We Use Personal Information
We may process personal information for the following purposes, where applicable:
- Responding to inquiries, arranging presentations, preparing proposals, and communicating with prospective customers.
- Creating and administering accounts, configuring branded digital experiences, and providing contracted RGS services.
- Supporting customer acquisition, engagement, inquiries, sales, orders, bookings, memberships, transactions, customer service, and other business activities enabled by the services.
- Maintaining customer profiles, managing customer relationships, supporting retention activities, and coordinating relevant customer communications and follow-ups.
- Operating business workflows, integrations, reporting, analytics, and automation features to support service delivery and business operations.
- Providing customer support, troubleshooting issues, maintaining service functionality, and improving service reliability.
- Protecting accounts, detecting suspicious activity, preventing misuse, and maintaining the security and integrity of our services.
- Managing subscriptions, payments, billing records, contractual obligations, and applicable accounting or legal requirements.
- Operating enabled artificial intelligence features, assisting customer communications, generating insights, and supporting authorized business workflows.
- Meeting legal obligations and establishing, exercising, or defending legal claims where necessary.
We process personal information only when permitted by applicable law and for specified, legitimate purposes. Where consent is the appropriate legal basis, we will seek it as required.
6. RGS Business Data and Customer Responsibilities
When you interact with an RGS-powered business, the personal information you provide may be collected and used by that business to support its products, services, customer relationships, transactions, and other business activities.
The business operating the relevant RGS service generally determines the purposes for which customer information is collected and used. Its own privacy notice explains its practices, which may include managing inquiries, fulfilling orders, delivering services, communicating with customers, maintaining customer records, and supporting ongoing customer relationships.
SystemBubble may host, store, retrieve, organize, analyze, display, transmit, and otherwise process information to provide, maintain, secure, and support the contracted RGS capabilities. Depending on the services engaged, this may include customer-facing digital experiences, ecommerce, memberships, transaction processing, customer data management, reporting, automation, and AI-assisted features.
We do not treat access to business customer information as unrestricted permission to use it for our own unrelated purposes. Processing undertaken on behalf of a business is governed by the applicable service arrangements, authorized instructions, and legal requirements.
If you have questions about why a business collected your information, how it uses your information, or how to exercise your rights concerning information held by that business, please contact the business directly. You may also contact SystemBubble regarding our handling of information through the platform.
7. Disclosure and Sharing of Information
We do not sell personal information as a standalone commercial product. We may disclose or make information available when reasonably necessary for the purposes described in this Policy, including to:
- The business operating the RGS-powered service, digital experience, or business process through which you submitted information.
- Hosting, infrastructure, database, communications, email, payment, calendar, security, and other service providers involved in operating or supporting the services.
- Messaging, social media, analytics, and AI service providers when the relevant integration or feature is enabled.
- Professional advisers, auditors, or authorized representatives where necessary for legitimate business or legal purposes.
- Government authorities, regulators, courts, or other parties when disclosure is required or permitted by applicable law.
Service providers may process information according to their own contractual obligations and applicable privacy terms. We seek to limit disclosures to what is appropriate for the relevant purpose and to use reasonable measures to protect information entrusted to us.
Information may be processed or accessed outside the Philippines depending on the infrastructure and third-party services used. Where applicable, such processing remains subject to relevant legal requirements and appropriate safeguards.
8. Artificial Intelligence and Automated Features
Certain RGS packages may include AI-assisted customer communications, inquiry handling, recommendations, reporting, or workflow automation.
When these features are enabled, relevant information may be processed by SystemBubble or an integrated AI provider to perform the requested function. The information processed depends on the feature, configuration, permissions, and instructions provided.
- AI features may generate inaccurate or incomplete responses.
- Business customers remain responsible for appropriate oversight of important customer communications and business decisions.
- Personal information must not be submitted to an AI feature unless its processing is appropriate for the intended purpose and permitted by applicable law.
- Third-party AI providers may have separate data handling terms that apply to their services.
AI capabilities are provided only when included in the applicable service or otherwise enabled. We do not represent that every RGS feature uses AI or that every AI provider follows the same data retention or training practices.
9. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, provide the relevant service, comply with legal obligations, resolve disputes, maintain appropriate business records, or establish, exercise, or defend legal claims.
Retention periods vary according to the type of information, the purpose of processing, applicable legal requirements, and the arrangements governing the relevant RGS service. We do not promise a single fixed retention period for all information.
When an RGS business customer's service ends, the handling of its business data will follow the applicable service agreement, relevant instructions, and legal requirements. Depending on those arrangements, the customer may request an export of its business data in CSV or another reasonably available, mutually agreed format.
Data may remain in backups, security logs, or records that must be retained by law for a limited period. Where appropriate, information will be deleted, anonymized, blocked, or otherwise disposed of when retention is no longer necessary, subject to applicable legal requirements.
10. Data Security
We take reasonable and appropriate organizational, physical, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, and other unlawful processing.
Depending on the service and applicable risks, these measures may include access controls, authentication, infrastructure safeguards, software maintenance, monitoring, backups, and procedures for handling security incidents.
No internet-based service or electronic storage method can be guaranteed completely secure. If a personal data breach occurs, we will take the actions required by applicable law, including notification where legally required.
11. Cookies and Similar Technologies
Our website or RGS services may use cookies, session identifiers, or similar technologies where necessary for functions such as maintaining sessions, supporting account access, improving security, remembering preferences, and understanding service performance.
Depending on the website or service configuration, third-party components may also use their own technologies subject to their respective policies.
You can manage cookies through your browser settings. Disabling certain cookies may affect account access, security, preferences, transactions, or other website and service functionality. Where consent is required for a particular technology, we will handle it in accordance with applicable law.
12. Your Privacy Rights
Subject to applicable law and any relevant limitations, individuals have rights concerning their personal information. Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), these may include the right to:
- Be informed about the collection and processing of personal information.
- Request reasonable access to personal information and relevant information about its processing.
- Request correction of inaccurate or incomplete personal information.
- Object to processing or withdraw consent where applicable, subject to lawful grounds for continued processing.
- Request erasure or blocking where the applicable legal requirements are satisfied.
- Request data portability where the right applies under the law.
- Seek appropriate remedies and lodge a complaint with the National Privacy Commission where applicable.
To exercise a right concerning information held by an RGS business customer, please contact that business first. Where appropriate, SystemBubble will assist the business with requests relating to information it processes on the business's behalf.
For information processed by SystemBubble for its own purposes, contact us using the details in Section 15. We may request reasonable information to verify your identity and clarify your request before acting on it.
13. Children's Privacy
Our website and business services are not specifically directed at children. We do not knowingly collect children's personal information for our own purposes without an appropriate legal basis and any required authorization.
Businesses using RGS are responsible for ensuring that any collection or processing of children's personal information through their services complies with applicable law, including any requirements concerning parental consent or authorization. If you believe information has been collected inappropriately, contact us so that the matter can be reviewed.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, information processing activities, security practices, or legal obligations.
The updated version will be published on our website with its effective date. Where required by law, we will provide additional notice or obtain consent before implementing changes that require it.
15. Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how SystemBubble handles personal information, contact us using the details below.
Service Provider: SystemBubble Technology Information Solutions
Business Address: 26 St. James Delacosta Barangka Marikina City, 1803 NCR Philippines
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